HEXAWARE : LAUNCHES TENSAI® FOR REASONING OPS

• Hexaware announces the launch of Tensai® for Reasoning Ops, the first operating stage of its Tensai® Agentic ITOps platform. • Agents read live operational signals, reason over enterprise context, and recommend evidence-backed actions. • The platform aims to bring Agentic AI to enterprise IT operations, shifting focus from resolving demand to removing it. • It claims to improve operational efficiency, service quality, and demand reduction by 25-40% faster MTTR, 35-45% lower manual touch, 10-18% lower cost-to-serve, 10-20% better SLA and user experience, and 5-12% lower incident demand.

Hexaware Technologies Limited

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