UPDATER SERVICES Q2 FY27: PAT SURGES 62% YOY; EBITDA UP 37%, AI-LED EXPANSION & MARGIN IMPROVEMENT PLANS

• Margin Improvement: EBITDA margin expanded to 5.3% from 4.3% YoY, supported by improved operating efficiency and business performance • Future Margin Plans: Management plans to reduce employee costs through AI and automation, improve operating leverage and increase higher-margin business contribution • Facility Management Growth: IFM business recorded its highest-ever quarterly revenue of ₹559.7 Cr, up 11% YoY, supported by contract ramp-ups and higher customer spending • New Client Wins: Added 11 new IFM customers during H1 FY27, while maintaining approximately 95% customer retention over a five-year period • Business Support Services: BSS revenue increased 11% YoY to ₹267.2 Cr, while segment EBITDA rose to ₹20.6 Cr from ₹12.7 Cr YoY • AI Investment Plans: BSS businesses continue investing in AI-led technology solutions to improve operational efficiency, scalability and outcome-based revenue • Denave Business: Demand Generation business returned to growth in Q2, supported by AI-powered Intellibank platform and higher outcome-linked income • Athena Expansion: Secured two new clients with zero client attrition, while agentic AI deployments started generating revenue • Airport Ground Handling: Global operated across all 23 airports, with increasing non-scheduled and charter operations helping offset softer passenger traffic • Acquisition Strategy: Management plans selective acquisitions of high-margin businesses to expand service offerings, enter new customer segments and strengthen geographical presence • Future Growth Plans: Focused on expanding market share in Integrated Facility Management and Business Support Services, cross-selling existing customers and launching new services • H1 Performance: Revenue increased 10% YoY to ₹1,576.53 Cr, EBITDA grew 21% to ₹85.47 Cr and PAT increased 28% to ₹62.41 Cr • Cash Flow: H1 operating cash flow increased to ₹46.03 Cr from ₹33.33 Cr YoY, while cash and liquid investments, including FDs, stood at ₹403.97 Cr • Balance Sheet: Company maintained a net cash position, with net debt-to-equity at negative 0.21x and annualised ROCE at 16.2% • FY27 Guidance & Capex: Management outlined margin improvement, AI investment and acquisition plans but did not disclose specific FY27 revenue growth, EBITDA margin or fresh capex targets

UPDATER SERVICES LIMITED

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